Q: What payment methods do you accept?
A. We accept American Express, Visa, Discover and Mastercard.
Q. Which retailers are your products from?
A. We partner with 72Lux and a number of reputable, authorized retailers to provide you with a seamless user experience entirely within our website. All retailers are specified on the product page so you can know where the product is shipping from prior to purchasing it. They will also be specified in the order confirmation email we send you after you have submitted your order.
Q. How do I track my order?
A. Each retailer will send you an order confirmation email followed by an email with the tracking information. The system usually takes up to 48 hours to generate the tracking code for you. If you have any questions about the code please contact the retailer directly and reference the order number in the confirmation email.
Q. What is your return policy?
A. All returns will go through the retailer you purchased from. The retailer shipping to you is specified in the order confirmation email. Most For specific details please review the return policy on the retailer’s website.
Q. How do I cancel an order?
A. Wait until the order is processed and then contact the respective retailers from your Order Confirmation email.
Q. How do I change a color or size in my order?
A. Wait until the order is processed and then contact the respective retailers from your Order Confirmation email.
Q. Where are the retailers on my Invoice?
A. The retailers are listed on every line items, listed in your confirmation email and customer service information for each of them is listed below.
Q. What if I have questions BEFORE I place an order that are not listed above?
A. Send an eamil to support@wsjselect.com or tweet us at @WSJSELECT with your question.
Q. What if I have questions AFTER I place an order that are not listed above?
A. Please contact the corresponding retailer below with your with your question and order confirmation number.
For any Customer Service related questions after you place an order please contact the respective Retailer(s) below.